?

Log in

No account? Create an account
November 3rd, 2003 - LiveJournal Text Messaging Center — LiveJournal
Support, Development and Maintenance
narnee
lj_textmessage
narnee
Hello. I was sent here by support; I hope someone here can help.

I added the text messaging feature (specifying registered users only) to my userinfo page. A friend tried to send me one, but got a bounce message stating 'user unknown.' I then tested it myself and got the same message, so I e-mailed Virgin Mobile UK's customer service department.

Their reply said that they do not support sending text messages to one's phone via number@vxtras.com or through any e-mail address; the destination can only be just the Virgin Mobile phone number.

As this is contradictory information than what is on the site of supported mobile companies, I thought I should a) let you know and b} ask if this can be changed/fixed so I can utilise this feature.

Thanks in advance for your help!

Tags:

14 commentsComment